Complaints procedure
Are you dissatisfied with something or do you have a complaint about our care? Please report it here. We would be happy to have a conversation with you and find a solution.
If you are unable or unwilling to discuss the complaint with us or if you would like independent support with this matter, you can contact the Complaints Portal for Healthcare. The Complaints Portal for Healthcare is an external organization to which we are affiliated to help resolve dissatisfaction and complaints about our care. Please submit your complaint using the complaint form on the Complaints Portal for Healthcare website. Our ID number is 2409.